รายละเอียดงาน
• Assist in overseeing daily restaurant operations, ensuring compliance with health and safety regulations.
• Monitor and maintain high standards of food quality, presentation, and service.
• Work with the kitchen staff to ensure efficient and timely food preparation and delivery.
• Handle customer inquiries, concerns, and complaints in a professional and timely manner.

คุณสมบัติผู้สมัคร
- Experience in a similar role within the F&B industry.
- Strong leadership and organizational skills.
- Excellent communication and interpersonal abilities.
- Knowledge of Suki and Chinese cuisine is a plus.
- Familiarity with POS systems and restaurant management software.
- Ability to work flexible hours, including evenings and weekends.

รายละเอียดงาน
Job brief
We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.
คุณสมบัติผู้สมัคร
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and research new vendors
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Recommend ways to reach a broader audience (e.g. discounts and social media ads)
- Strong leadership, motivational and people skills

รายละเอียดงาน
•Drive sales - Compile sales projections and create comprehensive marketing and sales plans to achieve projections

•Outreach to local charities, neighboring businesses/hotels, local residencies as well as alumni and social groups etc.

•Updating calendar of events in-store and on online event tracking platform (Tripleseat)

•Build, promote and execute daily/weekly/monthly/quarterly special events and promotions from start to finish to achieve sales goals. By, working individually and with the corporate team as well as sponsors (beverage partners, local businesses etc.)

•Social media marketing - Facebook, Instagram, Yelp, Google Business, EventBrite, TripAdvisor and company website as well as sending biweekly newsletters

•Take photos in-store on personal camera or phone to use on social

•Work with corporate Graphics Team to develop marketing materials

•Monthly sales calls with other Table 95 Hospitality Group (parent company) restaurants

•Answer online reviews, voicemails and social media comments

•Update internal marketing materials - table tents, flyers, chalkboards, check presenters, etc.

•External/offsite promotion - meet with potential clients, host offsite pop-ups, bring promotional materials to local businesses, hotels and residencies

•Attend offsite networking events and stay up to date with local associations
คุณสมบัติผู้สมัคร
- Proven sales experience is a plus
- Marketing/ Social Media experience is a plus
- Hospitality experience is a preferred but not mandatory
- Great written and verbal communication skills
- Superior organizational and time management skills
- Ability to work under pressure
- Strong closing skills
- English communication skill

รายละเอียดงาน
Duties and responsibilities

•Plan strategically to achieve growth and hitting sales targets whilst controlling expenses.
•Find new clients and expand company’s customer base and ensure its strong presence
•Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
•Present sales, revenue and expenses reports and realistic forecasts to the management team
•Coordinating with Marketing Manager on lead generation
•Identify emerging markets and market shifts while being fully aware of new products and competition status
•Sense of ownership and pride in your performance and its impact on company’s success
•Team player
•Good time-management skills
คุณสมบัติผู้สมัคร
- Proven experience as a sales Manager in the restaurant industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Demonstrated ability to meet and exceed sales targets.
- Knowledge of restaurant operations, menu offerings, and industry trends.
- Familiarity with CRM software and sales analytics tools.
- Excellent communication and interpersonal abilities, including proficiency in written and spoken English.