รายละเอียดงาน
Job Summary:

The Sales Administrator supports the sales team by managing the day-to-day administrative tasks, ensuring that the sales department operates efficiently. This includes processing sales orders, managing customer records, coordinating with different departments, and assisting with customer communication. The role is crucial in ensuring that the sales process runs smoothly from start to finish.Shape

Key Responsibilities:

Customer Support:
-Respond to customer inquiries via phone, email, and chat.
-Assist customers with product information, pricing, and order status.
-Ensure customer satisfaction by addressing concerns and resolving issues promptly.

Sales Administration:
-Prepare and send quotes, proposals, and sales contracts.
-Process and track sales orders and invoices.
-Maintain customer and sales records in CRM systems.
-Coordinate and schedule meetings, demos, and follow-up calls.

Documentation and Reporting:
-Prepare sales reports, presentations, and forecasts.
-Maintain up-to-date product knowledge and provide updates to the sales team.
-Assist in the preparation of sales materials and presentations for internal and external use.

Collaboration:
-Work closely with the sales team to support their daily activities.
-Liaise between the sales department and other internal teams (e.g., logistics, finance).
-Support marketing efforts by coordinating with the marketing team on promotional campaigns.