1. Content Strategy & Influencer (KOL) Management
2. Develop and execute a content calendar across platforms (e.g., Facebook, Instagram, TripAdvisor, Lemon8, Redbook, Dianping).
3. Identify the right KOLs, bloggers, and influencers to align with specific customer groups (Gen Z, families, tourists, etc.).
4. Digital Advertising & Platform Optimization
5. Manage ads and sponsored posts on platforms such as Facebook, Instagram, TripAdvisor, Lemon8, Redbook, and Dianping.
6. Monitor and optimize delivery channels to ensure a GP > 20% target is achieved.
7. Sales Target & Performance Reporting
8. Develop strategies to align ads and promotions with sales targets, ensuring new product launches are well-promoted.


เงินเดือน 30,000 ++

*คุณสมบัติผู้สมัคร*

3-5 years of experience in digital marketing, with expertise in influencer management, content strategy, and performance marketing.
Strong understanding of social media platforms (FB, IG, Lemon8, Redbook, Dianping) and delivery platforms.
Proven experience in budget management and ROI reporting.
Ability to negotiate with influencers and build long-term partnerships.
Analytical mindset with experience in CACC optimization and performance tracking tools.
Excellent project management skills to coordinate campaigns for new shop launches and market expansions.

1. Build strong relationships with customers, creating emotional connections and overdelivering on value through targeted programs and offers
2. Create a customer development plan to continuously engage top-tier customers, ensuring repeat member rate exceeds 60%.
3. Launch special events and loyalty programs for top-tier customers, such as exclusive grand openings, VIP vouchers, movie tickets, and spa packages.
4. Manage customer service operations on Line and Facebook, ensuring timely and high-quality responses to inquiries.
5. Conduct customer surveys and monitor Net Promoter Score (NPS) to measure customer satisfaction and identify areas for improvement.
6. Lead the Sales & Operations Planning (S&OP) process, collaborating with marketing, operations, and finance teams to align sales forecasts with operational capacity.

เงินเดือน 45,000++

*คุณสมบัติผู้สมัคร*

5+ years of experience in CRM, sales, and customer engagement, preferably in the F&B or hospitality industry.
Strong understanding of customer segmentation, loyalty programs, and sales planning.
Expertise in using CRM tools, Power Bi, and social listening platforms.
Proven track record in driving customer engagement and achieving sales targets through data-driven strategies.
Excellent interpersonal skills to collaborate across departments and engage with customers across multiple channels.